Bitespeed
Building better tools for new-age digital brands to retarget customers through two-sided chat interfaces
Founders
Vinayak Aggarwal
Backed By
Whiteboard Capital, Upsparks, First Cheque and angels
About
For the past decade, e-Commerce brands were built on acquiring customers through FB/Google ads and retaining them through email. But ad costs have gone up by 5 times over the past 5 years and email open rates have dropped to 12%.
Two-way chat platforms like Whatsapp and FB messenger have become the primary mode of communication, and hence engagement, with a digital customer. Bitespeed is leveraging this opportunity to build a marketing tool suite helping new-age e-commerce brands to utilize automated chat for customer experience, retargeting, support and engagement.